kodomo99 Platform Privacy Notice

This page describes what we collect when you use kodomo99 and how we keep that data protected. When you create an account, deposit funds, play games, or contact our support team, we gather information. We use that data only to operate our service, process your payments, verify your identity, and comply with Indonesian law. We do not sell or share your data with third parties unless legally required.

Our platform serves account holders across supported jurisdictions in Indonesia, from Jakarta to Semarang to Medan. We collect data across all our services—sportsbook (Liga 1, Piala AFF, MotoGP, badminton, football), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. Your data is stored securely and handled with transparency. This notice sets out exactly what happens to your information.

You have rights over your data. You can request what we hold about you, ask us to correct inaccurate information, or request deletion (subject to legal hold periods). We respond to all data requests within 30 days. If you have questions about this notice, contact our support team directly.

What data we collect and why

We collect different types of data depending on how you use kodomo99. When you sign up, we ask for your email, a password you choose, your full name, and date of birth. We verify your government-issued ID (KTP or passport) and confirm your address. This verification—called Know Your Customer (KYC)—is required by Indonesian law to prevent money laundering and fraud.

When you deposit money, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, or online payment, our payment partner temporarily holds your account details to process the transfer. We do not store the full account number or card details; we store only a token that identifies your payment method for future transactions. Bank transfers (e-wallet, mobile banking, local payment, online payment) provide us with your account holder name and last four digits. We never retain your full banking credentials.

As you play on kodomo99, we record your activity. We log when you placed bets, which games you played, how much you won or lost, and when you logged in. This data helps us detect unusual activity (like fraud attempts), settle disputes about game outcomes, and understand usage patterns. We also collect information about your device—your phone model, operating system, browser type—to ensure our app and website work properly on your device.

How we use your data

We use your data for five main purposes. First, we operate kodomo99—we need your account details, payment information, and activity logs to run live tables, process bets, calculate payouts, and settle withdrawals. Second, we verify your identity and prevent fraud. Third, we comply with Indonesian law—we keep detailed records of deposits, withdrawals, and game activity to meet regulatory requirements. Fourth, we respond to your support requests—when you email us or contact our in-app help team, we use your details to investigate and resolve your issue. Fifth, we improve kodomo99—we analyze activity patterns to understand which games are popular, which payment methods work smoothly, and where technical problems occur.

We never use your data to send unsolicited marketing. If we offer promotions or bonuses, we announce them on the platform itself; we do not email or message you without your explicit request. We do not track you across other websites or share your data with advertisers. Your privacy on kodomo99 is separate from your online activity elsewhere.

Our data handling policy and your rights

Data security and encryption

We encrypt all data in transit using SSL 256-bit encryption. When you log in to kodomo99, the connection is encrypted—no one can intercept your password or payment details mid-transfer. We store data on secure servers located in Indonesia. Access to data is restricted to kodomo99 staff who need it to operate the platform. Our team members sign confidentiality agreements. We use password hashing and salting for login credentials; even our own staff cannot see your plaintext password.

We conduct regular security audits and penetration tests to identify vulnerabilities. If we discover a breach—which is rare—we notify affected account holders within 24 hours and cooperate with relevant authorities. We maintain backups of critical data to ensure we can recover quickly if disaster strikes.

Third-party processors and your consent

We work with payment partners to process your deposits and withdrawals. When you choose to deposit via DANA, e-wallet, mobile banking, or another e-wallet, your payment details are sent directly to that provider. We do not retain those details once the transaction completes. Our payment processors comply with Indonesian data protection law and maintain security standards equivalent to our own.

We may share your data with Indonesian authorities if required by law—for instance, if an investigation into fraud or money laundering involves your account. We disclose the minimum information necessary and cooperate with legal requests transparently. We do not share data with foreign governments or international organizations unless explicitly ordered by an Indonesian court.

We believe your data is yours. We hold it in trust, use it only as you've consented, and keep it secure. That is our commitment.

Cookies and similar technologies

We use cookies to remember your login session on kodomo99. When you log in, we set a session cookie on your device so you don't have to re-enter your password on every page. This cookie expires when you close your browser or when you manually log out. We do not use tracking cookies that follow you across the internet or record your activity on other sites.

Our analytics system may record anonymized information about how many users visit certain pages or which games are most popular. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though this may limit functionality on kodomo99.

Your rights and how to exercise them

You have the right to access the data we hold about you. Submit a request to our support team and we will provide a full export of your data—your account details, transaction history, and activity logs—within 30 days. You have the right to correct inaccurate data. If your address or name has changed, update it in your account settings or contact us for assistance. You have the right to request deletion of your data, subject to legal hold periods. If you have deleted your account and received no refund, we retain financial records for 7 years as required by law. You have the right to lodge a complaint with the Indonesian data protection authority if you believe we have mishandled your data.

To exercise any of these rights, email our support team or submit a request through your kodomo99 account settings. Include as much detail as possible—your username, the dates involved, and the specific information you're requesting. We respond within 30 calendar days and will never charge you a fee for exercising your rights.

Data retention and deletion

We retain your account data for as long as your account is active. If you close your account, we delete your personal information (name, address, ID number) within 30 days, except where we are legally required to keep records. Transaction history and game activity logs are retained for 7 years to comply with Indonesian financial and gaming regulations. We cannot delete historical data sooner, even if you request it, without violating the law.

kodomo99 operates across Indonesia. Our privacy notice is governed by Indonesian law. Services are available only where local law permits. If you have questions about this policy or wish to exercise your data rights, contact our support team. We respond to all inquiries within 30 days.